RETURN POLICY

This Return Policy outlines the terms and conditions regarding the return of purchases made through our hydration app, website, and related services. By accessing or using our services, you agree to abide by this policy. Please read it carefully.

1. NO RETURNS

Due to the nature of our products, which include supplements and hydration drink mixes, Exact Fuel does not accept returns under any circumstances. This policy ensures the safety and integrity of our products, as supplements can be tampered with if returned.

2. ENSURING PRODUCT SAFETY

Once a product leaves our facility, we cannot guarantee its safety if it is returned. To ensure that all our customers receive only the highest quality and safest products, we do not accept returns.

3. MAINTAINING PRODUCT INTEGRITY

Supplements are sensitive products that can be compromised if not handled correctly. To maintain the integrity of our products, we do not allow returns.

4. DAMAGED OR DEFECTIVE PRODUCTS

If you receive a damaged or defective product, please contact our customer support team within 7 days of receiving your order. We will work promptly to resolve the issue.

5. ENSURING CUSTOMER SATISFACTION

We are committed to the quality of our products and are confident you will be satisfied with your purchase. If you encounter any issues with your order or product, please reach out to our customer support team at [email protected], and we will do our best to address your concerns and ensure your satisfaction.

6. Changes to this policy

Exact Fuel reserves the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these policies periodically for updates.

If you have any questions or concerns about our policy, please contact us at [email protected].

Last Updated: 5/11/2024