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This Cancellation Policy outlines the terms and conditions for canceling subscriptions made through our hydration app, website, and related services. By accessing or using our services, you agree to abide by this policy. Please read it carefully.
All subscription services offered by Exact Fuel can be canceled at any time. During your subscription period, you will be billed monthly through our payment partner, Stripe.
You may cancel your subscription at any time. To ensure your cancellation is processed before the next billing cycle, you must submit your cancellation request at least 7 days prior to the next payment date. If the cancellation request is received less than 7 days before the next payment cycle, the next scheduled payment may still be processed.
All subscription payments are processed securely through our payment partner, Stripe. We do not handle or store any credit card or billing information directly.
To cancel your subscription, please visit our customer subscription management portal available here. Once completed our team will confirm the cancellation and ensure no further charges are applied, provided the request is made within the specified timeframe.
Exact Fuel reserves the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these policies periodically for updates.
If you have any questions or concerns about our policy, please contact us at [email protected].
Last Updated: 5/11/2024