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This Refund Policy outlines our terms regarding the refund of purchases made through our hydration app, website, and related services. By accessing or using our services, you agree to abide by this policy. Please read it carefully.
Due to the nature of our products, which include supplements and hydration drink mixes, Exact Fuel does not issue refunds under any circumstances. This policy is in place to ensure the safety and integrity of our products, as supplements can be tampered with if returned.
Once a product leaves our facility, we cannot guarantee its safety if returned. To ensure all our customers receive only the highest quality and safest products, we do not accept returns or offer refunds.
Supplements are sensitive products that can be compromised if not handled properly. To maintain the integrity of our products, we do not allow them to be returned.
In the rare event that you receive a damaged or defective product, please contact our customer support team within 7 days of receiving your order. We will work with you to resolve the issue promptly.
We stand by the quality of our products and are confident that you will be satisfied with your purchase. If you experience any issues with your order or product, please contact our customer support team at [email protected], and we will do our best to address your concerns and ensure your satisfaction.
Exact Fuel reserves the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these policies periodically for updates.
If you have any questions or concerns about our policy, please contact us at [email protected].
Last Updated: 5/11/2024